Managed IT Services NYC - Ross B. Siroti

24/7 Monitoring, Rapid Threat Response, and Vendor-Neutral Solutions

Why Ross?

CISSP/CISM-Certified Team with enterprise-grade tools.

15-Minute Average Response Time for critical issues.

50% Fewer Downtime Incidents for clients in 2023.

Key Solutions

End-User Helpdesk Support

Network & Server Monitoring

Patch Management & Vulnerability Remediation

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Technology & Strategic IT Partnership

As a leading provider of Managed IT Services in NYC, we partner with the industry’s most trusted platforms to deliver secure, scalable, and efficient solutions:

Remote Monitoring & Management: ConnectWise, Datto, N‑able
Endpoint Protection: CrowdStrike, SentinelOne, Bitdefender
Data Backup & Disaster Recovery: Veeam, Acronis, Azure Backup
Help Desk Tools: Zendesk, Freshservice, ServiceNow

We remain vendor-neutral, ensuring every recommendation supports your goals—never driven by commissions.

Our Proven Managed IT Process

Assessment & Onboarding

IT infrastructure assessment and gap analysis
Hardware/software inventory and documentation
SLA and support scope definition

System Stabilization & Optimization

Patch management and system updates
Cloud/on-premise optimization and network hardening
Performance tuning for reliability and speed

24/7 Monitoring & IT Support

Real-time infrastructure monitoring
Remote help desk services & incident response
Automated alerting and ticketing with fast resolution times

Strategic IT Management & Growth

Quarterly IT reviews & reporting
Technology roadmapping and lifecycle planning
Alignment with compliance and business growth initiatives

Managed IT Service Packages & Flexible Engagements

Essentials

24/7 system monitoring Remote support and help desk Patch management and reporting

Advanced

Fully managed infrastructure & endpoints Backup and disaster recovery Security and compliance monitoring

Enterprise

Full IT department as-a-service 24/7 SOC support and IT leadership consulting Custom SLAs and executive reporting

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24/7 monitoring, threat response, and disaster recovery. NYC-based support.

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